BPR - HOW WE SELECT OUR AGENCIES
BPR chooses the collection agencies in its network on the basis of a thorough quantitative and qualitative analysis of their operating history, financial strength, work strategies, personnel, policies and procedures, compliance records and practices, customer service record, and technical and reporting capabilities. Among other things, each agency must document that it complies with the laws that govern the collection industry and that it has updated state licensing throughout the country.Once we accept an agency into the BPR network, we continue to monitor its performance for both collections and compliance on an ongoing basis, periodically performing random audits that can include onsite visits, reviews of actual accounts and monitoring of collection calls. Our quality control practices are an important part of our commitment to ensuring stellar customer service and protecting our clients’ brands.A Win-Win for BPR Clients and AgenciesBPR clients and agency partners alike benefit handsomely from the BPR business model. Clients reap the benefits of a competitive, results-oriented collection system in which each of our agency partners is driven to produce superior returns—and rewarded for doing so. Also, by aggregating the combined purchasing power of many clients under one roof, we are able to generate the size and scale necessary to negotiate favorable agency fees for even our smallest clients, and to ensure that their business is always given top priority by our agency partners. For our clients, this translates into higher gross returns, lower collection costs, and a higher net return that more than offsets the monthly management fee charged by BPR.The BPR business model also benefits our agency partners by ensuring that they receive a high volume of recurring business that is not dependent upon the usual sales and marketing expenses associated with new business development. And, they know that superior performance will always be rewarded with more business.To find out how much you could improve your bottom line, see our calculator at the CFO Corner . |
| AGENCIES WORKING WITH BPR, LLC
Join the BPR Agency Network
BPR always welcomes experienced and qualified collection agencies to join its network. Agencies accepted into the network pay no fees for their participation, and retain the right to continue working with non-BPR clients. However, because of the volume of business we are able to generate for our high-performing agencies, many choose to establish a dedicated collection group to work with our company.
Joining the BPR team is a three-step process:
1. Complete and submit our non-disclosure agreement.
2. Complete and submit our agency questionnaire.
3. Meet with a member or members of the BPR leadership team during an in-person visit to your site. |
If you would like to submit the non-disclosure agreement electronically, please send it via email to agencymanagement@bprllc.com
If you would like to submit the non-disclosure agreement by mail, please send it to:
Business Processes Redefined, LLC
155 Passaic Ave
Fairfield, NJ 07004
When we have received your non-disclosure agreement, we will mail you an in-depth questionnaire. Please complete the questionnaire and return it to the address above. A BPR representative will contact you after we receive your completed questionnaire. |
